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Privacy Policy

 

Effective Date: 9/09/2025

At ResilientBeautyUS LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online shop, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We may collect personal information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data:

  • Contact and Identity Information: Your name, shipping address, billing address, email address, and phone number.
  • Payment Information: Details related to your purchases, such as payment method and transaction details. We use a secure third-party payment processor to handle all credit card transactions, and we do not store your full payment card details on our servers.
  • Account Information: If you create an account, we collect your username and password.

Usage Data:

  • Technical Data: Your IP address, browser type, device type, operating system, and a record of the pages you visit on our Site.
  • Tracking Data: Information about how you use our Site, such as the pages you view, the products you click on, and the time and date of your visit. We may collect this using cookies and other tracking technologies.

2. How We Use Your Information

Having accurate information about you allows us to provide a smooth, efficient, and customized experience. We use the information we collect to:

  • Fulfill Orders: Process your purchases, ship your products, and provide customer support related to your order.
  • Improve Our Site: Analyze usage data to improve our website design, product offerings, and overall user experience.
  • Personalize Your Experience: Recommend products and content that may be of interest to you.
  • Communicate with You: Send you order confirmations, shipping updates, marketing emails, and newsletters. You can opt out of marketing communications at any time.
  • Manage Your Account: Allows you to create and manage your online account.
  • Legal Compliance: Detect and prevent fraud and comply with any applicable laws or legal processes.

3. How We Share Your Information

We may share your information with third parties only in the following circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and shipping carriers. These parties are restricted from using your personal data for any purpose other than to provide these services.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new owner.
  • Legal and Safety Reasons: We may disclose your information to comply with a legal obligation, to protect our rights or property, to prevent fraud, or to protect the safety of our customers or the public.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to help us customize the Site and improve your experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Site.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: Unsubscribe from our marketing communications by following the instructions in our emails.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so we can take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: kelli.roberson5@resilientbeautyus.com

Copyright © 2025 ResilientBeautyUS - All Rights Reserved.

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